Auto-dial with no agents

[Freddy_rixcom]

Hi all,
i need to run a reminder campaign with no agents logged in.
How can i use multiple lines to call and transmit message without agent logged on vicidial?
may be agi-VDADautoREMINDER.agi?
Thanks in advance

[mflorell]

Manager Manual Tutorial...

[Freddy_rixcom]

Already bought it,
but in manager manual tutorial, i've founded no info about agi-VDADautoREMINDER.agi.
My experience with VICIDIAL is not a long one but i know enough to say that if i wanto to make a predictive campaign that doesn't transfer normally a call to an agent i must select a particular extension in VDAD campaign detailed view. So if i want to take a survey i need to put in 8366 extension and modify agi script changing message and so on...
Now I think that if i wanto to use agi-VDADautoREMINDER.agi i must create an extension that contain this agi script and so on...
I've already done it, but if i want to use it, at this moment, i'm able to do it only by logging an agent. If i log an agent, correctly VDAD start call numbers and pass it to a message survey and so on..
How can i start dialing and play message without logging agents? It is possible or i must log at least a remote agent?
I've asked elsewhere in the forum some information about this question but at this moment i haven't already understand how to do it.
I promise that if i finish to set up dialer with this feature also, i will post every passage to set up VDAD (great Product!) with Trixbox like i've done it.
THANKS A LOT FOR ANY HELP!

[mflorell]

I would recommend first going through the steps in Tutorial F. Set up an auto-dial campaign to dial without any live agents and play a message

This is a better place to start than using the REMINDER script at first. If the steps i the tutorial do not give you exactly what you want, then you can try the REMINDER script and possibly the BROADCAST script, but you may need to actually edit the script to suit your needs.

For the 2.0.5 release we are working on more options for these, and to make them easier to configure.

[Freddy_rixcom]

Thanks a lot. Now i will try to do it.
therefore my problems are related to remote agents. I've got some errors running AST_VDremote_agents.pl. I followed instruction founded in forum and now i've got script running.
If it works i will post every passage to set a correct installation based on my experience.

[mflorell]

Sorry about the bugs in the remote agents script, I am testing a 2.0.4.1 release now that fixes that and a couple of other bugs and hopefully I'll be able to release it soon.