Calls not transfering to agents

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Calls not transfering to agents

Postby creativess » Mon Mar 17, 2008 2:29 pm

I have a system set up and it was working fine Friday. I changed our provider to a SIP provider that lets us register, and now the calls are not being transfered through to an agent. Below is some CLI from *.
I have tried with both the sip-silence and the other version.

ANy help would be much appreciated!

Here is extensions.conf info

exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME}))


exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1NXXNXXXXXX,2,Set(CALLERID(name)=)
exten => _1NXXNXXXXXX,3,Dial(sip/${EXTEN}@gafachi,55,tTo)
exten => _1NXXNXXXXXX,4,Hangup


And here is the CLI Output

== Manager 'sendcron' logged on from 127.0.0.1
-- Call accepted by 75.174.46.201 (format gsm)
-- Format for call is gsm
> Channel IAX2/phone40-1 was answered.
-- Executing MeetMe("IAX2/phone40-1", "8600051") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/12013680868@default-285b,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Set("Local/12013680868@default-285b,2", "CALLERID(name)=") in new stack
-- Executing Dial("Local/12013680868@default-285b,2", "sip/12013680868@gafachi|55|tTo") in new stack
-- Called 12013680868@gafachi
-- SIP/gafachi-0906bc90 is ringing
-- SIP/gafachi-0906bc90 is making progress passing it to Local/12013680868@default-285b,2
-- SIP/gafachi-0906bc90 answered Local/12013680868@default-285b,2
> Channel Local/12013680868@default-285b,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing Playback("Local/12013680868@default-285b,1", "sip-silence") in new stack
-- Playing 'sip-silence' (language 'en')
== Spawn extension (default, 12013680868, 3) exited non-zero on 'Local/12013680868@default-285b,2'
-- Executing DeadAGI("Local/12013680868@default-285b,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----23-----0)") in new stack
-- Executing AGI("SIP/gafachi-0906bc90", "agi://10.0.22.250:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --23-----0) completed, returning 0
-- AGI Script agi://10.0.22.250:4577/call_log completed, returning 0
-- Executing AGI("SIP/gafachi-0906bc90", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/12013911326@default-a3f0,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Set("Local/12013911326@default-a3f0,2", "CALLERID(name)=") in new stack
-- Executing Dial("Local/12013911326@default-a3f0,2", "sip/12013911326@gafachi|55|tTo") in new stack
-- Called 12013911326@gafachi
-- SIP/gafachi-090711d0 is ringing
-- SIP/gafachi-090711d0 is making progress passing it to Local/12013911326@default-a3f0,2
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("SIP/gafachi-0906bc90", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8365, 4) exited non-zero on 'SIP/gafachi-0906bc90'
-- Executing DeadAGI("SIP/gafachi-0906bc90", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
creativess
 
Posts: 34
Joined: Sun Mar 25, 2007 5:23 am

Postby devafree » Mon Mar 17, 2008 2:43 pm

hello

setting callerid like that in extensions.conf will break vicidial functionality , there are a few threads and posts already in these regards.

http://www.eflo.net/VICIDIALforum/viewt ... ht=gafachi

pl see Matt 's remarks in this thread on setting callerid.

devafree
devafree
 
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Joined: Wed Sep 20, 2006 5:03 pm

Postby enjay » Mon Mar 17, 2008 2:58 pm

Additionally what is your agiout output?
enjay
 
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