vicidial.org

I have noted that in Dial_Next_Number Mode Recording does not stop after i hang up the phone ... any clues of why would that happen ?

Does recording stop after you disposition the call?

What astGUIclient version are you using?

i hung up the call using the "HUNG UP CUSTOMER"
& then go & run the disk usage command & it shows file is growing which means recording is still going on :
[root@dialer1 monitor]# du *
560 80320133705_236_985655252-in.wav
4 80320133705_236_985655252-out.wav
11280 DONE
11300 ORIG
[root@dialer1 monitor]# du *
572 80320133705_236_985655252-in.wav
4 80320133705_236_985655252-out.wav
11280 DONE
11300 ORIG
[root@dialer1 monitor]# du *
592 80320133705_236_985655252-in.wav
4 80320133705_236_985655252-out.wav
11280 DONE
11300 ORIG
[root@dialer1 monitor]# du *
604 80320133705_236_985655252-in.wav
4 80320133705_236_985655252-out.wav
11280 DONE
11300 ORIG
[root@dialer1 monitor]# du *
712 80320133705_236_985655252-in.wav
4 80320133705_236_985655252-out.wav

then i have to go to the LIVE CALLS IN YOUR SESSION: and hung up from there.

..

hello

this means i think that the channel is not hangup after the call disposition also? Does the channels in the agent screen show that the previous calls is not hangup when they are in the next call?

Are you using congestion instead of hangup in the extensions.conf by any chance? or are you not specifiying a hangup() priority after the dial prority there?

regards

devafree

no the recording stops when i use the LIVE CALLS IN YOUR SESSION hungup button.

my extentions.conf

; Extension 236 - Xlite
exten => 236,1,Playback,transfer|skip ; "Please hold while..."
exten => 236,2,Dial,sip/236|20|to ; Ring, 20 secs max
exten => 236,3,Voicemail,u236 ; Send to voicemail...

; extensions for E1 channelbank
exten => 1901,1,Dial,Zap/g1/1|30|o
exten => 1901,2,Hangup
exten => 1902,1,Dial,Zap/g1/2|30|o
exten => 1902,2,Hangup
exten => 1903,1,Dial,Zap/g1/3|30|o
exten => 1903,2,Hangup
....