vicidial.org

Hello,

Vicidial 2.0.4.
We have set up 4 dial prefixes for campaigns, (each user group to use a different service provider). The dial prefixes are given as 2 digits in the campaign settings , like 91 (for _911NXXNXXXXXX) Calls are fine, but the call made from the Transfer-Conference Frame is dialling out as 91NXXNXXXXXX only, not with the Dial Prefix given in the Campaigns settings in vicidial/admin.php.

Please advise how to solve this issue.

Regards

devafree

Sorry for the unclear post.

I meant to ask, how to get the transfer-conference frame to use the campaign Dial Prefix , without having to give enabling of over-ride in the Transfer_conference frame for each call ?

Generally, we used to transfer only to the same number on every call, so a pre-set number was given the Campaign settings, but now the number to be tranferred to varies on every call , so only i had asked this.

Regards

Devafree

The best workaround is to check the OVERIDE checkbox and then type in exactly what the dialplan number you want to call.

As for changing how the transfer-conf dialing works going forward please post to the issue tracker.

There's an agc_dial_preffix variable in vicidial.php and astguiclient.php that uses the 91 as default. if you let it in blank it would dial as you want without the dial override checkbox...

var agc_dial_prefix = '91'; replace it with var agc_dial_prefix = '';