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I CANT RECORD HOUR FOR CALLBACKS

PostPosted: Wed Apr 09, 2008 6:48 pm
by mario.andres
HI All,

When i try to Scheduled Callbacks, i have to select the date and hour but VICIDIAL only insert in the vicidial_callback table the date and the hour is not inserted.

1001 | USERONLY | NULL | AGENTS |
| 13 | 10057 | 101 | TMK1 | LIVE | 2008-04-09 19:34:10 | 2008-04-09 00:00:00 | 2008-04-09 19:35:01 | 1001 | USERONLY | NULL | AGENTS |
| 14 | 10062 | 101 | TMK1 | ACTIVE | 2008-04-09 19:40:58 | 2008-04-11 00:00:00 | 2008-04-09 19:40:58 | 1001 | USERONLY | Llamar a las 9am | AGENTS |
| 15 | 10064 | 101 | TMK1 | LIVE | 2008-04-09 19:42:47 | 2008-04-09 00:00:00 | 2008-04-09 19:43:01 | 1001 | USERONLY | NULL | AGENTS |
+-------------+---------+---------+-------------+----------+---------------------+---------------------+---------------------

LEAD LIST CAMPAIGN ENTRY DATE CALLBACK DATE USER RECIPIENT STATUS GROUP
10057 101 TMK1 2008-04-09 19:34:10 2008-04-09 00:00:00 1001 USERONLY LIVE AGENTS
10064 101 TMK1 2008-04-09 19:42:47 2008-04-09 00:00:00 1001 USERONLY LIVE AGENTS
10062 101 TMK1 2008-04-09 19:40:58 2008-04-11 00:00:00 1001 USERONLY ACTIVE AGENTS


Please, what could be happening?

PostPosted: Thu Apr 10, 2008 4:00 pm
by mflorell
OK, this is the third post on this issue. Please follow the first post you put up.