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Interesting agent limitation problem

PostPosted: Thu Apr 10, 2008 2:05 am
by brown078
Hello all,
Im experiencing this very odd issue that can be best described like a "degridation"

1. Up to 12 agents can log in
2. Agent 13-16 log in but have no conference entry (do not hear the "you are the .... ")
3. Any greater number ... the server just times out.

I did a scratch install using Mike's Debian HowTo on the wiki ... always has worked like a charm ...

Some specs:
AGC/Vici 2.0.4
Asterisk 1.2.28
Debian Etch

Possible differences ... mysql 5, php 5 apache2 ...

Anyone experienced and resolved this?

Thanks!

PostPosted: Thu Apr 10, 2008 2:42 pm
by Op3r
hello

did you check the cli when agent 13-16 logs in? Does it create any meetme rooms?


How about the server load?

PostPosted: Thu Apr 10, 2008 3:16 pm
by brown078
Server load remains fairly low: ave ~.5.

All the conferences are created as the should be up to the amount that can log in. At that point, of course, there is no data storage at all. Its as if there is a "limitation" either at the mysql or apache level. I may be digging to far though.

PostPosted: Thu Apr 10, 2008 4:06 pm
by mflorell
I am using MySQL 5, PHP5 and apache 2.2 at large client sites with none of these issues.

I have never used Debian for a VICIDIAL install. Did you check to see if kernel process preemption is enabled?

PostPosted: Tue Apr 15, 2008 12:46 pm
by brown078
Yes, I have never experienced this either and have done many successful debian and slack installs .... what I am noticing is a high amount of apache processes probably due to vicidial.php. I've increased the amount of start servers in the conf file. This helps the issue, but of course just increases the limit. Would this have to do with preemption?

Thanks !

PostPosted: Tue Apr 15, 2008 1:26 pm
by mflorell
It could, what is process pre-emption set to in the kernel?