vicidial.org

I have having a TESTCAMP. In that i have 2000 leads to dial. When these 2000 leads are complete in that some are of Answering maching, busy, Not interested, wrong number etc.

Now when i reset from the list with this option "Reset Lead-Called-Status for this list=Y" it will reset all the leads and all such numbers with Not Interested and wrong number will dial again.

What should i do so that numbers with Not Interested, Wrong Number etc. will not dial again.

Thanks

By not putting it on your dial status on your campaign.

Please have the time to read the manager's manual

In light of op3r, I do agree. There is the "5" dial status settings in the campaign settings. Ensure at least one contains the status you want to redial on.

This is covered in the documentation, but we should be of help.

Though i dont put on 5 dial status. than also the leads are redialing again after rest from list.

What could be the problem.

THanks