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inbound agi

Posted:
Fri Apr 25, 2008 7:39 am
by eliasferreyra
hello whats the original agi script to configure the inbound campaign with an ivr menu

Posted:
Fri Apr 25, 2008 7:58 am
by mflorell
For IVR menus usually companies will do a simple Asteirsk dialplan IVR(press 1 for spanish, etc...) then direct the call to an extension with the agi-VDAD_ALL_inbound.agi script that is configured for different in-groups.
hello matt

Posted:
Fri Apr 25, 2008 9:13 am
by eliasferreyra
then why it doesnt works
; Inbound call from OUT
exten => 13052252664,1,Ringing
exten => 13052252664,2,Wait(1)
exten => 13052252664,3,Answer
exten => 13052252664,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----SO-----SALESLINE-----13054332425-----Closer-----park----------999-----1-----TESTCAMP)
exten => 13052252664,5,Hangup

Posted:
Fri Apr 25, 2008 10:44 am
by kissas
i'have working with in-groups
exten => TELE3,1,Ringing ; call ringing
exten => TELE3,2,Wait(1) ; Wait 1 second for CID delivery from PRI
exten => TELE3,3,Answer ; Answer the line
exten => TELE3,4,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----TELE3-----9999-----Closer-----park----------999-----1)
exten => TELE3,5,Hangup

Posted:
Fri Apr 25, 2008 3:17 pm
by mflorell
You are going to have to post some Asterisk CLI output with agiout logfile output for me to know what is going on on your system.