vicidial.org

Hi all,

I've a question about automatic calculate the max dial level on predictive dialer.

I make therefore because I think that if have for example 90 trunk in the server , one campaign with 8 agent and predictive dialer "adapt_average".

How can calculate the max dial level ?

number of max trunk - total number of agent into campaign / total number of agent into campaign = max dial level

The result is the max number of line for agent for any campaign into server.

I think make a file .php to execute in crontab, for the automatic calculate and setting max dial level.

What you think ?

the max trunks is all that is really important as far as an absolute limit is concerned.

The dialing script will not let more calls than that be placed. You can take a look at the ASTVDauto screen while your system is running to confirm this.