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problem with vici

PostPosted: Mon May 12, 2008 9:14 pm
by jhelzunn
evrytime my agent click on a button, he is logged out automatically. when he logs in back. call is still there.

PostPosted: Mon May 12, 2008 9:22 pm
by mflorell
Asterisk version?

astGUIclient version?

hardware specifications on server?

browser used on agent station?

hello

PostPosted: Mon May 12, 2008 11:40 pm
by eliasferreyra
does the phone rings when the agent try to log in and when it try to answer the call it hangs up automatically??????

PostPosted: Tue May 13, 2008 9:58 pm
by jhelzunn
Thanks for the response. I found out who the culprit is. Skype. new version of skype has a link in mozilla browser. uninstalled skype. viola! problem is gone. thanks!