Page 1 of 1
Cannot select "Allow Inbound and Blended"
Posted:
Tue May 13, 2008 8:44 amby forsner
Hello
I have followed the instructions in the manual on how to create an inbound campaign, but "Allow Closers" seems to be permanently selected, and if I change "Allow Inbound and Blended" to Y and click submit, it just defaults back to N.
Anyone have any ideas?
Thanks in advance.
Posted:
Tue May 13, 2008 8:47 amby mflorell
astguiclient version?
Posted:
Tue May 13, 2008 8:50 amby forsner
VERSION: 2.0.5-128 BUILD: 80505-0333
Posted:
Tue May 13, 2008 8:59 amby forsner
One more thing... I can change the option by modifying the entry manually in the SQL campaign table, so maybe an interface problem then?
Posted:
Tue May 13, 2008 8:59 amby mflorell
I cannot duplicate on my setup, but remember that this is a development version, so depending on when you downloaded the code it might have a bug or two.
Usually when stuff like that happens it is a database issue. What is the db Schema number(seen in Admin -> System Settings)?
Posted:
Tue May 13, 2008 9:02 amby forsner
Well, this may be the problem... Would you believe blank?
Version:
DB Schema Version:
Install Date:
Posted:
Tue May 13, 2008 9:15 amby mflorell
I think you were missing some SQL statements there somewhere then
Posted:
Tue May 13, 2008 9:49 amby forsner
Figured it out.... Note to self: Never mix a trunk version of Vicidial with a sql database mirrored from an earlier version... duh..LOL
Thanks again for your help
Posted:
Tue May 13, 2008 1:03 pmby mflorell
Yes, that will cause problems
Let us know how it goes when you get everything up and running properly.