vicidial.org

Hi team,

This is probably my first post after our Tampa meeting. Hope all are doing great..

I was just doing a 5 agent system install, doing the pilot actually, everything is smooth (but very slow progress), i came across couple of issues (not really errors). while i was doing the Apache part, in 'required apps install' guide, there are two openssl lines. i executed both of them.

1) for the first one, i got the 'Enter PEM phrase' and simply supplied 'Vici'.
2) for the second 'openssl' line, i got the 'Enter pass phrase' once more, entered the same 'vici', but this time got an error message saying 'unable to load private key'..

I dunno how big it is.. not installed Vicidial yet.. please let me know if this behavior is normal..


Regards

mohamed kondela

What version of openssl?

what version of Apache?

Matt,

It is exactly the same version as per your 'Required Apps Install'
Apache 2.0.61
openSSL 0.9.8

BTW, Which asterisk should i try? 1.2 family or or 1.4.19..? someone told me 1.4.19 is stable..

I did all other apps as per the 'Required Apps..' guide.. Mysql is 5.0.51. can i try 1.4.19.. any issues reported..?

Regards

Mohamed kondela

I have not had any problems with that in the past and do not know what could cause the problem you had, maybe a google search would help.

As for Asterisk versions, I still recommend 1.2.27, but 1.4.19 is getting better although there are still a few miror issues with it that still make 1.2.27 preferrable at this time.

Matt,

yesterday, late night i just repeated the Apache and SSL part, everything went smooth. That means, i definitely misstyped something.

Now, a new one. I am almost done with the 1.2 tree. in the last portion of sox configuration part, after creating 'quit-mp3' directory, following sox commands are not working.. When i tried to execute:
'sox -r 44100 -w -s -c 1 /var/lib/asterisk/mohmp3/fpm-sunshine.raw -r 8000 -c 1 -v 0.25 fpm-sunshine.wav'

i got the following :

'root@Vici:/var/lib/asterisk/quiet-mp3# sox -r 44100 -w -s -c 1 ../mohmp3/fpm-sunshine.raw -r 8000 -c 1 -v 0.25 fpm-sunshine.wav
sox: SoX v14.0.1

Failed: -v can only be given for an input file;
use `vol' to set the output file volume'

Additionally, Why i need to convert these files..? if thes problems cannot be solved, can i try without converting.? if yes what is the impact/performance issues..

Regards

Mohamed Kondela

That conversion is needed for music on hold for inbound-groups(queues) in VICIDIAL to use native MoH which is much lower load than traditional MP3 Moh.

As for the error, it is because of a change in command-line parameters in SoX(very annoying in my opinion).

Try using these commands instead:

mkdir ../quiet-mp3
cd ../quiet-mp3
sox -r 44100 -w -s -c 1 ../mohmp3/fpm-sunshine.raw -r 8000 -c 1 fpm-sunshine.wav vol 0.25
sox fpm-sunshine.wav -t gsm -r 8000 -b -c 1 fpm-sunshine.gsm
sox fpm-sunshine.wav -t ul -r 8000 -b -c 1 fpm-sunshine.pcm
sox -r 44100 -w -s -c 1 ../mohmp3/fpm-calm-river.raw -r 8000 -c 1 fpm-calm-river.wav vol 0.25
sox fpm-calm-river.wav -t gsm -r 8000 -b -c 1 fpm-calm-river.gsm
sox fpm-calm-river.wav -t ul -r 8000 -b -c 1 fpm-calm-river.pcm
sox -r 44100 -w -s -c 1 ../mohmp3/fpm-world-mix.raw -r 8000 -c 1 fpm-world-mix.wav vol 0.25
sox fpm-world-mix.wav -t gsm -r 8000 -b -c 1 fpm-world-mix.gsm
sox fpm-world-mix.wav -t ul -r 8000 -b -c 1 fpm-world-mix.pcm
rm -f ../mohmp3/*.raw