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what triggers the campaign stats updats?
Posted:
Fri May 16, 2008 9:46 amby bobbymc
i like to have faster stats updates then currently.. which scritp exacly updates the top stats of the real time screen.. it looks like every 20-30 min the stats of droped and asnwered calls get update.. i really like to speed that proccess up
Posted:
Fri May 16, 2008 9:48 amby mflorell
If you have agents logged in then the stats should update every minute or two. The AST_VDadapt script is the one that does the updating as it runs.
astGUIclient version?
number of agents logged in?
Posted:
Fri May 16, 2008 9:53 amby bobbymc
vicidial 2.0.1
15 agents logged in.. looks like it updated every 5 min or so
Posted:
Fri May 16, 2008 10:21 amby mflorell
I would suggest upgrading, although I don't think that is the problem. I just checked 3 client systems and those stats are updating every minute.
Posted:
Sat May 17, 2008 7:05 amby bobbymc
i got 150 campaigns.. lol maybe thats why?
Posted:
Mon May 19, 2008 1:32 amby gerski
try to inactive some of the campaigns that you are not using. It will not show on the reports once the campaign has been disabled
Posted:
Mon May 19, 2008 9:23 amby mflorell
Wow, that's a lot of campaigns! Are they all active?
How many agents do you have?