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auto hangup in 10 seconds
Posted:
Sat May 24, 2008 1:57 amby paladugu_sujith
hi
the subject may sound funny..but is ther a possibility in vicidial wher after the agent gets a live call ..for 10 secs the call should be auto hung up..and next call shall be placed...
thnx
Posted:
Sat May 24, 2008 2:31 amby mflorell
That is a rather odd request, so the agent should have no control over the hanging up of the call?
Why would you want to do this?
Posted:
Sat May 24, 2008 3:50 amby paladugu_sujith
thnx for the reply mr florell
yeah..i agree it sounds odd..but this was the question raised by one of the client company for a process...wher the call will be recieved by an IVR and the call shld be disconnected every 10 secnds..
the leads tht we will be uploading will be all same..we will be dialing to a single number..
so is ther a possibility?
thnx
CHEERS
Posted:
Sat May 24, 2008 4:08 amby mflorell
There is no way to do that currently with the vicidial.php agent client. You may be able to make an Asterisk dialplan rule to set a timeout on a call after Answer though.
Posted:
Sat May 24, 2008 4:11 amby paladugu_sujith
yea..i hve made a dialplan like tht and thru asterisk it is running good..
i was wondering if we hve this feature in vicidial..
thnx a lot fr ur response..
cheers