Sale Disposition being dialed again

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Sale Disposition being dialed again

Postby teto114 » Fri Jun 06, 2008 10:00 am

Hi, we are having the "Sale" dispositioned leads beind dialed again:


CALLS TO THIS LEAD:
# DATE/TIME LENGTH STATUS TSR CAMPAIGN LIST LEAD
1 2008-06-05 09:27:57 107 DNC 205 VERIZON2 104 455
2 2008-06-04 09:39:43 1252 SALE 204 VERIZON2 104 455
3 2008-06-04 08:56:20 37 CBHOLD 204 VERIZON2 104 455
4 2008-06-03 13:41:09 611 CBHOLD 204 VERIZON2 104 455
5 2008-06-03 09:50:01 36 NP 211 VERIZON2 104 455

Any idea of why this can be happening. This disposition is not in the list of dispos to be recycled.

Thanks and best regards
teto114
 
Posts: 15
Joined: Tue Jun 03, 2008 6:28 pm

Postby Op3r » Fri Jun 06, 2008 4:01 pm

check your dial statuses on the campaign manager. If it have SALE it will be redialed again.

Also check your list for any duplicates.
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Op3r
 
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Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila

Postby teto114 » Fri Jun 06, 2008 4:07 pm

Thanks, Sale was in the Detail View list, we removed it now.
teto114
 
Posts: 15
Joined: Tue Jun 03, 2008 6:28 pm


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