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Caller ID Passing - Gafachi
Posted:
Thu Jun 19, 2008 4:48 pm
by PrimePro
Anyone find a way to pass the CID from the campaign to Gafachi without breaking Vicidial?
Posted:
Thu Jun 19, 2008 7:14 pm
by mflorell
responded in General forum.
Clients did not have a problem sending most of the time, problem was random and seems to be a Gafachi problem.
Posted:
Thu Jun 19, 2008 7:18 pm
by Op3r
yep
most of the time gafachi doesnt dial some areas (I actually posted about this before)
Posted:
Thu Jun 19, 2008 9:42 pm
by PrimePro
Mind posting the sip.conf and extensions.conf you used? I and another Vicidial (master) have used the configurations they post on the website and it "breaks" vicidial...as in calls do not go out.
When I revert back to normal configuration calls pass fine but no CID on any of them.
So far I really like the call quality and I'm seeing a good savings due to my increasing call volume, but I can't operate without caller ID. It's starting to freak me out.
BTW: Finally made the switch because voipjet is no longer taking call room/telemarketing traffic.
Posted:
Sat Jun 21, 2008 12:58 pm
by PrimePro
So I guess my question is this. Is caller ID passing from vicidial to gafachi a lost cause and if so who is the next best provider besides voipjet?