vicidial.org

Hi guys,

I found this weird numbers 720:XX something in the MM:SS field of the real time screen of the campaign, what does this mean? This value comes out when im doing manual dialing mode.

All my client workstations have the same time with my servers.

AGC version 2.0.4 SVN

Code: Select all

VICIDIAL: Agents Time On Calls Campaign: 20                      2008-06-22 21:16:30
+------------+--------------------+-----------+----------+-----------------+-----------------+---------+------------+
| STATION    | USER               | SESSIONID | STATUS   | SERVER IP       | CALL SERVER IP  | MM:SS   | CAMPAIGN   |
+------------+--------------------+-----------+----------+-----------------+-----------------+---------+------------+
| IAX2/cc313 | stenelli           | 8600054   | INCALL M | 192.168.1.5     |                 |  720:57 | 20         |
| IAX2/cc314 | tyrone             | 8600052   | INCALL M | 192.168.1.5     |                 |  720:07 | 20         |
| IAX2/cc300 | jeji               | 8600053   | INCALL M | 192.168.1.5     |                 |  720:07 | 20         |
+------------+--------------------+-----------+----------+-----------------+-----------------+---------+------------+



What is the timezone set to on all of your servers?

What are the servers table and phones table gmt_offset fields set to?

Eastern time, and -5, do they have to have the same GMT values?

the servers table and the Linux timezone of your servers do all have to have the same value for timezone, GMT offset.

anyway i changed it already, still the same. heres what i did:

modified the servers offset to -5
modified the phones offset to -5

My DB server and my asterisk server have the same timezone and ntpdate servers.

Was there something I missed? Thanks alot in advance

Are these live records or old records?

live records when you click on a real time campaign screen

So those are agents in active calls?

The only reason that those would show up like that is a differnce somehow in timezone settings.

Does the result of the 'date' command on your servers match the actual time for the agents?

Mysql-Server

Code: Select all

[root@vicidial-mysqlweb ~]# date
Tue Jun 24 00:37:35 EDT 2008


Asterisk Server

Code: Select all

[root@asterisk1 ~]# date
Tue Jun 24 00:37:19 EDT 2008