status ERI

[enjay]

What is this status? showing up in the status column within vicidial_list for a few leads.

[mflorell]

You must be using SVN trunk

The ERI status is given to a lead when an agent closes their web browser before dispositioning a call.

[enjay]

always using SVN Im a glutton for punishment.. thanks for the explanation

[mflorell]

These used to be set to the N status, but we had a client point out that they should probably be segregated to be treated differently depending on the campaign and not just folded back in with active leads.