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status ERI

PostPosted: Thu Jun 26, 2008 1:34 pm
by enjay
What is this status? showing up in the status column within vicidial_list for a few leads.

PostPosted: Thu Jun 26, 2008 10:34 pm
by mflorell
You must be using SVN trunk :)

The ERI status is given to a lead when an agent closes their web browser before dispositioning a call.

PostPosted: Thu Jun 26, 2008 11:27 pm
by enjay
always using SVN :lol: Im a glutton for punishment.. thanks for the explanation :D

PostPosted: Fri Jun 27, 2008 6:54 am
by mflorell
These used to be set to the N status, but we had a client point out that they should probably be segregated to be treated differently depending on the campaign and not just folded back in with active leads.