What is this status? showing up in the status column within vicidial_list for a few leads.
Posted: Thu Jun 26, 2008 10:34 pm
by mflorell
You must be using SVN trunk
The ERI status is given to a lead when an agent closes their web browser before dispositioning a call.
Posted: Thu Jun 26, 2008 11:27 pm
by enjay
always using SVN Im a glutton for punishment.. thanks for the explanation
Posted: Fri Jun 27, 2008 6:54 am
by mflorell
These used to be set to the N status, but we had a client point out that they should probably be segregated to be treated differently depending on the campaign and not just folded back in with active leads.