Inbound Problem

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Inbound Problem

Postby creativess » Thu Jul 10, 2008 11:15 am

I had a dialer set up, I moved it over to another server, copied all conf files and modified the extensions.conf to reflect new IP as well as the database.

On the old server all inbound calling worked perfectly. Now when I call in I only get messages playing invalid extension and then a hangup.

Here is my extensions.conf as well as some agi out and some asterisk cli.


exten => 13056001381,1,Ringing ; call ringing
exten => 13056001381,2,Wait(1) ; Wait 1 second for CID delivery from PRI
exten => 13056001381,3,Answer ; Answer the line
exten => 13056001381,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUP-----LO-----Inbound-----13056001381-----Inbound-----park----------999-----1-----Outreach)

exten => _010*000*022*245*8600XXX,1,Goto(default,EXTEN:16},1)
exten => _010*000*022*245*8600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _010*000*022*245*78600XXX,1,Goto(default,${EXTEN:16},1)
exten => _010*000*022*245*78600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)







2008-07-10 12:07:34|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++
2008-07-10 12:07:34|VDfastAGI|begin|Perl Environment Dump:
2008-07-10 12:07:34|VDfastAGI|begin|0|--debug
2008-07-10 12:07:34|VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16||||
2008-07-10 12:07:34|VDfastAGI|begin|AGI Environment Dump:
2008-07-10 12:07:34|VDfastAGI|begin| -- accountcode =
2008-07-10 12:07:34|VDfastAGI|begin| -- callerid = 2084121299
2008-07-10 12:07:34|VDfastAGI|begin| -- calleridname = WIRELESS CALLER
2008-07-10 12:07:34|VDfastAGI|begin| -- callingani2 = 0
2008-07-10 12:07:34|VDfastAGI|begin| -- callingpres = 0
2008-07-10 12:07:34|VDfastAGI|begin| -- callingtns = 0
2008-07-10 12:07:34|VDfastAGI|begin| -- callington = 0
2008-07-10 12:07:34|VDfastAGI|begin| -- channel = SIP/216.235.152.236-09a022d0
2008-07-10 12:07:34|VDfastAGI|begin| -- context = default
2008-07-10 12:07:34|VDfastAGI|begin| -- dnid = 13056001381
2008-07-10 12:07:34|VDfastAGI|begin| -- enhanced = 0.0
2008-07-10 12:07:34|VDfastAGI|begin| -- extension = h
2008-07-10 12:07:34|VDfastAGI|begin| -- language = en
2008-07-10 12:07:34|VDfastAGI|begin| -- network = yes
2008-07-10 12:07:34|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----16---------------
2008-07-10 12:07:34|VDfastAGI|begin| -- priority = 1
2008-07-10 12:07:34|VDfastAGI|begin| -- rdnis = unknown
2008-07-10 12:07:34|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses ... ----------
2008-07-10 12:07:34|VDfastAGI|begin| -- type = SIP
2008-07-10 12:07:34|VDfastAGI|begin| -- uniqueid = 1215706038.10
2008-07-10 12:07:34|VDfastAGI|begin|AGI Variables: |1215706038.10|SIP/216.235.152.236-09a022d0|h|SIP|2084121299|
2008-07-10 12:07:34|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------|call_log|END|
2008-07-10 12:07:34|VDfastAGI|call_log||CALL HUNG UP|
2008-07-10 12:07:34|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|16||||
2008-07-10 12:07:34|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1215706038.10' and server_ip='10.0.22.245'|
2008-07-10 12:07:34|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1215706038.10|SIP/216.235.152.236-09a022d0|h|2008-07-10 12:07:34|min: 1.08|
2008-07-10 12:07:34|VDfastAGI|call_log|DEBUG: NODEBUG
2008-07-10 12:07:34|VDfastAGI|call_log|VD_hangup : 2084121299 SIP/216.235.152.236-09a022d0 1 0
2008-07-10 12:07:34|VDfastAGI|call_log||SELECT lead_id,callerid,campaign_id,alt_dial,stage,UNIX_TIMESTAMP(call_time),uniqueid,status FROM vicidial_auto_calls where uniqueid = '1215706038.10' or callerid = '2084121299' limit 1;|
2008-07-10 12:07:34|VDfastAGI|call_log|VD hangup: no VDAC record found: 1215706038.10 2084121299




-- Executing Ringing("SIP/216.235.152.233-09a022d0", "") in new stack
-- Executing Wait("SIP/216.235.152.233-09a022d0", "1") in new stack
-- Executing Answer("SIP/216.235.152.233-09a022d0", "") in new stack
-- Executing AGI("SIP/216.235.152.233-09a022d0", "agi-VDAD_ALL_inbound.agi|CIDLOOKUP-----LO-----Inbound-----13056001381-----Inbound-----park----------999-----1-----Outreach") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Timeout on SIP/216.235.152.233-09a022d0
== CDR updated on SIP/216.235.152.233-09a022d0
-- Executing Goto("SIP/216.235.152.233-09a022d0", "#|1") in new stack
-- Goto (default,#,1)
-- Executing Playback("SIP/216.235.152.233-09a022d0", "invalid") in new stack
-- Playing 'invalid' (language 'en')
-- Executing Hangup("SIP/216.235.152.233-09a022d0", "") in new stack
== Spawn extension (default, #, 2) exited non-zero on 'SIP/216.235.152.233-09a022d0'
-- Executing DeadAGI("SIP/216.235.152.233-09a022d0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0


Any help would be appreciated... and I have both the Agent, and Managers Manual so please don't just tell me to purchase it.
creativess
 
Posts: 34
Joined: Sun Mar 25, 2007 5:23 am

More...

Postby creativess » Thu Jul 10, 2008 1:47 pm

I corrected a couple of typos in the dial plan and now I am getting this from the CLI...

-- Executing Ringing("SIP/216.235.135.231-0a0cefc0", "") in new stack
-- Executing Wait("SIP/216.235.135.231-0a0cefc0", "1") in new stack
-- Executing Answer("SIP/216.235.135.231-0a0cefc0", "") in new stack
-- Executing AGI("SIP/216.235.135.231-0a0cefc0", "agi-VDAD_ALL_inbound.agi|CIDLOOKUP-----LO-----Inbound-----13056001381-----Inbound-----park----------999-----1-----Outreach") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
-- Executing Hangup("SIP/216.235.135.231-0a0cefc0", "") in new stack
== Spawn extension (incoming, 13056001381, 5) exited non-zero on 'SIP/216.235.135.231-0a0cefc0'
-- Executing DeadAGI("SIP/216.235.135.231-0a0cefc0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
creativess
 
Posts: 34
Joined: Sun Mar 25, 2007 5:23 am

PROBLEM FIXED

Postby creativess » Thu Jul 10, 2008 2:23 pm

The agi files weren't readable after I copied them over. As soon as I did a chmod on them everything worked perfectly!
creativess
 
Posts: 34
Joined: Sun Mar 25, 2007 5:23 am


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