Predictive issue

[jojo1031]

Ive got this weird problem with predictive dialing. All the agents that are logged in doesnt seem to receive any calls. I try to use different voip provider but still the same.

When i siwtched to manual and everything seems ok.

Whats the first step to isolate the problem?

Im using astguiclient 2.0.4.1rc2, asterisk 1.2.27 and centos5.2

Thanks in advance.

Regards,

Marvin

[mflorell]

Post some Asterisk CLI output as well as some agiout logfile output of the transfer AGI script.

[jojo1031]

SIP/opentone-08fa0b98 is ringing
-- SIP/opentone-08fb4d18 is ringing
-- SIP/opentone-08f976d0 is ringing
-- SIP/opentone-08fc7530 is making progress passing it to Local/813104535557@default-1afb,2
-- SIP/opentone-08fb4d18 answered Local/816263325095@default-840b,2
> Channel Local/816263325095@default-840b,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/816263325095@default-840b,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/816263325095@default-840b,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/816263325095@default-840b,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/816263325095@default-840b,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- SIP/opentone-08fc7530 is ringing
-- SIP/opentone-08fc7530 is making progress passing it to Local/813104535557@default-1afb,2
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Local/816263325095@default-840b,1", "") in new stack

Thanks Matt

[mflorell]

Check for the 'o' flag in your Dial command.

Try putting the sip-silence in before the call_log in 8365.