vicidial.org

Posted: **Tue Jul 15, 2008 2:41 am**

hi can anyone tell me how to fix this problem. in the agent window, live call turns into green even if the instance it is ringing.

and we cant hear actually any rings, the called party just immediately answer the calls without hearing any ring...

Posted: **Tue Jul 15, 2008 4:14 am**

Please be more specific in your explanation. I didn't get the problem

Posted: **Thu Jul 17, 2008 10:26 am**

ok here it is..

after log on the softphone will ring and then we answered it. then it plays you are the only one in this conference.

after that we will dial next number, after clicking next number the live call button will automatically turns into green.

then the sad thing is, the agents cannot hear any ring until somebody on the other line will pick up the phone.

i think there is no answer supervision. please help me how to solve this one.

Posted: **Thu Jul 17, 2008 11:26 am**

astguiclient version?

Who is your carrier?

Are there any gateways in the way of the call path between carrier and VICIDIAL server?

Posted: **Thu Jul 17, 2008 6:00 pm**

mflorell wrote:astguiclient version?

Who is your carrier?

Are there any gateways in the way of the call path between carrier and VICIDIAL server?

atguiclient 2.0.4.1rc2
we are the carrier (our company)

no gateways in the way of the call path..

please give me an idea on this matt. thanks a lot. also my predictive dialing doenst work. i can see that it is dialing in the cli but no calls reach to the agents if i used predictive dialing.

Posted: **Thu Jul 17, 2008 6:36 pm**

You need to post some output from the Asterisk CLI as well as agi-VDADtransfer.agi output from the agiout logfile.

Posted: **Fri Jul 18, 2008 12:20 pm**

AUTOMATIC DIALING CLI LOGS:

-- Executing Dial("Local/01112062462550@default-f0ad,2", "SIP/8210640586/01112062462550||tTo") in new stack
-- Called 8210640586/01112062462550
-- SIP/8210640586-0978a240 is ringing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
Jul 19 00:48:21 NOTICE[4115]: channel.c:2514 __ast_request_and_dial: Unable to request channel SIP/1016
-- SIP/8210640586-09781658 answered Local/01112062435863@default-8a51,2
> Channel Local/01112062435863@default-8a51,1 was answered.
-- Executing AGI("Local/01112062435863@default-8a51,1", "agi://127.0.0.1:4577/call_log") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/01112062435863@default-8a51,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062435863@default-8a51,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062435863@default-8a51,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- SIP/8210640586-0978a240 answered Local/01112062462550@default-f0ad,2
> Channel Local/01112062462550@default-f0ad,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/01112062462550@default-f0ad,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/01112062462550@default-f0ad,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062462550@default-f0ad,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Local/01112062435863@default-8a51,1", "") in new stack
== Spawn extension (default, 8365, 5) exited non-zero on 'Local/01112062435863@default-8a51,1'
-- Executing DeadAGI("Local/01112062435863@default-8a51,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/01112062435863@default-8a51,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Spawn extension (default, 01112062435863, 2) exited non-zero on 'Local/01112062435863@default-8a51,2'
-- Executing DeadAGI("Local/01112062435863@default-8a51,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----2)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --14-----2) completed, returning 0
-- Executing DeadAGI("Local/01112062435863@default-8a51,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----2") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... --14-----2 completed, returning 0
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062462550@default-f0ad,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Local/01112062462550@default-f0ad,1", "") in new stack
== Spawn extension (default, 8365, 5) exited non-zero on 'Local/01112062462550@default-f0ad,1'
-- Executing DeadAGI("Local/01112062462550@default-f0ad,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/01112062462550@default-f0ad,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Spawn extension (default, 01112062462550, 2) exited non-zero on 'Local/01112062462550@default-f0ad,2'
-- Executing DeadAGI("Local/01112062462550@default-f0ad,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----15-----3)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --15-----3) completed, returning 0
-- Executing DeadAGI("Local/01112062462550@default-f0ad,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----15-----3") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... --15-----3 completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/01112062506186@default-b216,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/01112062506186@default-b216,2", "SIP/8210640586/01112062506186||tTo") in new stack
-- Called 8210640586/01112062506186
-- SIP/8210640586-097878c0 is ringing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/01112062506848@default-3508,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/01112062506848@default-3508,2", "SIP/8210640586/01112062506848||tTo") in new stack
-- Called 8210640586/01112062506848
-- SIP/8210640586-09795400 is ringing
-- SIP/8210640586-097878c0 answered Local/01112062506186@default-b216,2
> Channel Local/01112062506186@default-b216,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/01112062506186@default-b216,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/01112062506186@default-b216,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062506186@default-b216,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062506186@default-b216,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Local/01112062506186@default-b216,1", "") in new stack
== Spawn extension (default, 8365, 5) exited non-zero on 'Local/01112062506186@default-b216,1'
-- Executing DeadAGI("Local/01112062506186@default-b216,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/01112062506186@default-b216,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Spawn extension (default, 01112062506186, 2) exited non-zero on 'Local/01112062506186@default-b216,2'
-- Executing DeadAGI("Local/01112062506186@default-b216,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----2)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---8-----2) completed, returning 0
-- Executing DeadAGI("Local/01112062506186@default-b216,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----2") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---8-----2 completed, returning 0
> Channel SIP/1026-097745b8 was answered.
-- Executing MeetMe("SIP/1026-097745b8", "8600052") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600052'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/01112062526930@default-68cc,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/01112062526930@default-68cc,2", "SIP/8210640586/01112062526930||tTo") in new stack
-- Called 8210640586/01112062526930
-- SIP/8210640586-097923a0 is ringing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/01112062527500@default-d98e,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/01112062527500@default-d98e,2", "SIP/8210640586/01112062527500||tTo") in new stack
-- Called 8210640586/01112062527500
-- SIP/8210640586-097b8e10 is ringing
-- SIP/8210640586-097b8e10 answered Local/01112062527500@default-d98e,2
> Channel Local/01112062527500@default-d98e,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/01112062527500@default-d98e,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/01112062527500@default-d98e,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062527500@default-d98e,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062527500@default-d98e,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Local/01112062527500@default-d98e,1", "") in new stack
== Spawn extension (default, 8365, 5) exited non-zero on 'Local/01112062527500@default-d98e,1'
-- Executing DeadAGI("Local/01112062527500@default-d98e,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/01112062527500@default-d98e,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Spawn extension (default, 01112062527500, 2) exited non-zero on 'Local/01112062527500@default-d98e,2'
-- Executing DeadAGI("Local/01112062527500@default-d98e,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----2)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---8-----2) completed, returning 0
-- Executing DeadAGI("Local/01112062527500@default-d98e,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----2") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---8-----2 completed, returning 0
-- SIP/8210640586-09795400 answered Local/01112062506848@default-3508,2
> Channel Local/01112062506848@default-3508,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/01112062506848@default-3508,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/01112062506848@default-3508,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062506848@default-3508,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/01112062506848@default-3508,1", "agi-VDADtransfer.agi|8365") in new stack

agi-VDADtransfer.agi output from the agiout logfile

2008-07-19 0:48:23|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- uniqueid = 1216399691.14
2008-07-19 0:48:23|agi-VDADtransfer.agi|AGI Variables: |1216399691.14|Local/01112062435863@default-8a51,1|8365|Local|V0719004810000019626|V0719004810000019626|2|
2008-07-19 0:48:23|agi-VDADtransfer.agi|+++++ VDAD START : |19626|2008-07-19 0:48:23|1.2.27|2|
2008-07-19 0:48:23|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2
2008-07-19 0:48:23|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:23|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:23|agi-VDADtransfer.agi|callerID changed: V0719004810000019626
2008-07-19 0:48:23|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- callerid = unknown
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- calleridname = V0719004810000019626
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- channel = Local/01112062435863@default-8a51,1
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- language = en
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- priority = 3
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:23|agi-VDADtransfer.agi| -- uniqueid = 1216399691.14
2008-07-19 0:48:23|agi-VDADtransfer.agi|AGI Variables: |1216399691.14|Local/01112062435863@default-8a51,1|8365|Local|V0719004810000019626|V0719004810000019626|3|
2008-07-19 0:48:23|agi-VDADtransfer.agi|+++++ VDAD START : |19626|2008-07-19 0:48:23|1.2.27|3|
2008-07-19 0:48:23|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 3
2008-07-19 0:48:24|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:24|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:24|agi-VDADtransfer.agi|callerID changed: V0719004810000019626
2008-07-19 0:48:24|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- callerid = unknown
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- calleridname = V0719004810000019626
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- channel = Local/01112062435863@default-8a51,1
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- language = en
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- priority = 4
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:24|agi-VDADtransfer.agi| -- uniqueid = 1216399691.14
2008-07-19 0:48:24|agi-VDADtransfer.agi|AGI Variables: |1216399691.14|Local/01112062435863@default-8a51,1|8365|Local|V0719004810000019626|V0719004810000019626|4|
2008-07-19 0:48:24|agi-VDADtransfer.agi|+++++ VDAD START : |19626|2008-07-19 0:48:24|1.2.27|4|
2008-07-19 0:48:24|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 4
2008-07-19 0:48:25|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:25|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:25|agi-VDADtransfer.agi|callerID changed: V0719004813000019627
2008-07-19 0:48:25|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- callerid = 0000000000
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- calleridname = V0719004813000019627
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- channel = Local/01112062462550@default-f0ad,1
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- language = en
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- priority = 2
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:25|agi-VDADtransfer.agi| -- uniqueid = 1216399693.17
2008-07-19 0:48:25|agi-VDADtransfer.agi|AGI Variables: |1216399693.17|Local/01112062462550@default-f0ad,1|8365|Local|V0719004813000019627|V0719004813000019627|2|
2008-07-19 0:48:25|agi-VDADtransfer.agi|+++++ VDAD START : |19627|2008-07-19 0:48:25|1.2.27|2|
2008-07-19 0:48:25|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2
2008-07-19 0:48:26|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:26|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:26|agi-VDADtransfer.agi|callerID changed: V0719004813000019627
2008-07-19 0:48:26|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- callerid = unknown
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- calleridname = V0719004813000019627
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- channel = Local/01112062462550@default-f0ad,1
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- language = en
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- priority = 3
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:26|agi-VDADtransfer.agi| -- uniqueid = 1216399693.17
2008-07-19 0:48:26|agi-VDADtransfer.agi|AGI Variables: |1216399693.17|Local/01112062462550@default-f0ad,1|8365|Local|V0719004813000019627|V0719004813000019627|3|
2008-07-19 0:48:26|agi-VDADtransfer.agi|+++++ VDAD START : |19627|2008-07-19 0:48:26|1.2.27|3|
2008-07-19 0:48:26|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 3
2008-07-19 0:48:27|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:27|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:27|agi-VDADtransfer.agi|callerID changed: V0719004813000019627
2008-07-19 0:48:27|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- callerid = unknown
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- calleridname = V0719004813000019627
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- channel = Local/01112062462550@default-f0ad,1
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- language = en
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- priority = 4
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:27|agi-VDADtransfer.agi| -- uniqueid = 1216399693.17
2008-07-19 0:48:27|agi-VDADtransfer.agi|AGI Variables: |1216399693.17|Local/01112062462550@default-f0ad,1|8365|Local|V0719004813000019627|V0719004813000019627|4|
2008-07-19 0:48:27|agi-VDADtransfer.agi|+++++ VDAD START : |19627|2008-07-19 0:48:27|1.2.27|4|
2008-07-19 0:48:27|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 4
2008-07-19 0:48:34|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:34|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:34|agi-VDADtransfer.agi|callerID changed: V0719004828000019628
2008-07-19 0:48:34|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callerid = 0000000000
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- calleridname = V0719004828000019628
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- channel = Local/01112062506186@default-b216,1
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- language = en
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- priority = 2
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- uniqueid = 1216399708.21
2008-07-19 0:48:34|agi-VDADtransfer.agi|AGI Variables: |1216399708.21|Local/01112062506186@default-b216,1|8365|Local|V0719004828000019628|V0719004828000019628|2|
2008-07-19 0:48:34|agi-VDADtransfer.agi|+++++ VDAD START : |19628|2008-07-19 0:48:34|1.2.27|2|
2008-07-19 0:48:34|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2
2008-07-19 0:48:34|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:34|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:34|agi-VDADtransfer.agi|callerID changed: V0719004828000019628
2008-07-19 0:48:34|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callerid = unknown
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- calleridname = V0719004828000019628
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- channel = Local/01112062506186@default-b216,1
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- language = en
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- priority = 3
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- rdnis = unknown
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- type = Local
2008-07-19 0:48:34|agi-VDADtransfer.agi| -- uniqueid = 1216399708.21
2008-07-19 0:48:34|agi-VDADtransfer.agi|AGI Variables: |1216399708.21|Local/01112062506186@default-b216,1|8365|Local|V0719004828000019628|V0719004828000019628|3|
2008-07-19 0:48:34|agi-VDADtransfer.agi|+++++ VDAD START : |19628|2008-07-19 0:48:34|1.2.27|3|
2008-07-19 0:48:34|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 3
2008-07-19 0:48:35|agi-VDADtransfer.agi|Perl Environment Dump:
2008-07-19 0:48:35|agi-VDADtransfer.agi|0|8365
2008-07-19 0:48:35|agi-VDADtransfer.agi|callerID changed: V0719004828000019628
2008-07-19 0:48:35|agi-VDADtransfer.agi|AGI Environment Dump:
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- accountcode =
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- callerid = unknown
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- calleridname = V0719004828000019628
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- callingani2 = 0
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- callingpres = 0
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- callingtns = 0
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- callington = 0
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- channel = Local/01112062506186@default-b216,1
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- context = default
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- dnid = unknown
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- enhanced = 0.0
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- extension = 8365
2008-07-19 0:48:35|agi-VDADtransfer.agi| -- language = en

Manual Dialing cli log:

-- Executing DeadAGI("Local/8600056@default-ccc8,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/8600056@default-ccc8,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Spawn extension (default, 01112063400459, 2) exited non-zero on 'Local/8600056@default-ccc8,1'
-- Executing DeadAGI("Local/8600056@default-ccc8,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----46-----36)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -46-----36) completed, returning 0
-- Executing DeadAGI("Local/8600056@default-ccc8,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----46-----36") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... -46-----36 completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Registered SIP '1009' at 192.168.1.36 port 49344 expires 3600
Jul 19 01:02:11 NOTICE[2497]: chan_sip.c:10075 handle_response_peerpoke: Peer '1009' is now REACHABLE! (1ms / 1000ms)
-- Unregistered SIP '1009'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600055@default-2842,2", "8600055") in new stack
-- Executing AGI("Local/8600055@default-2842,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600055@default-2842,1", "SIP/8210640586/01112063437566||tTo") in new stack
-- Called 8210640586/01112063437566
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Hungup 'Zap/pseudo-1498514325'
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-dd9c,2'
-- Executing DeadAGI("Local/8600051@default-dd9c,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/8600051@default-dd9c,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Spawn extension (default, 01112063406007, 2) exited non-zero on 'Local/8600051@default-dd9c,1'
-- Executing DeadAGI("Local/8600051@default-dd9c,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----32-----25)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... -32-----25) completed, returning 0
-- Executing DeadAGI("Local/8600051@default-dd9c,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----32-----25") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... -32-----25 completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- SIP/8210640586-098ff8d0 is ringing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600056@default-f5b1,2", "8600056") in new stack
-- Executing AGI("Local/8600056@default-f5b1,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600056@default-f5b1,1", "SIP/8210640586/01112063437958||tTo") in new stack
-- Called 8210640586/01112063437958
-- SIP/8210640586-0992f8a8 is ringing
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- SIP/8210640586-098ff8d0 answered Local/8600055@default-2842,1
== Manager 'sendcron' logged off from 127.0.0.1
-- SIP/8210640586-09990910 answered Local/8600054@default-a5df,1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-749d,2", "8600051") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1022 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
-- Executing AGI("Local/8600051@default-749d,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-749d,1", "SIP/8210640586/01112063439624||tTo") in new stack
-- Called 8210640586/01112063439624
-- SIP/8210640586-099ae430 is ringing
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600054, 1) exited non-zero on 'Local/8600054@default-a5df,2'
-- Executing DeadAGI("Local/8600054@default-a5df,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/8600054@default-a5df,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Spawn extension (default, 01112063430636, 2) exited non-zero on 'Local/8600054@default-a5df,1'
-- Executing DeadAGI("Local/8600054@default-a5df,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----35-----8)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --35-----8) completed, returning 0
-- Executing DeadAGI("Local/8600054@default-a5df,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----35-----8") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... --35-----8 completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 01112063437566, 2) exited non-zero on 'Local/8600055@default-2842,1'
-- Executing DeadAGI("Local/8600055@default-2842,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----8)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --12-----8) completed, returning 0
-- Executing DeadAGI("Local/8600055@default-2842,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----8") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... --12-----8 completed, returning 0
== Spawn extension (default, 8600055, 1) exited non-zero on 'Local/8600055@default-2842,2'
-- Executing DeadAGI("Local/8600055@default-2842,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
-- Executing DeadAGI("Local/8600055@default-2842,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

Posted: **Fri Jul 18, 2008 5:36 pm**

Looks like you are in auto-dialing(RATIO/ADAPT) so you need to add the sip-silence line before the agi-VDADtransfer.agi lines in 8365 in the extensions.conf

Posted: **Sat Jul 19, 2008 12:01 pm**

hi matt. thanks a lot. ratio dialing works fine ryt now.

ill monitor this one. thanks a lot for your help.

by the way i have another problem.

vicidial outbound sales report excel file cant be open. is there any solution for this.

thanks.

Posted: **Sat Jul 19, 2008 1:33 pm**

The excel report was really designed for Fronter/Closer campaigns and was written by a developer who is not very actively supporting it, so fixing it is low priority right now unless someone sponsors some time for it.

Posted: **Sun Jul 20, 2008 6:38 pm**

ok matt thanks. how about the callback disposition matt?

when i click callback disposition, no new screen with up to 12 months calendar shown for the agents to schedule the callback.

pls help me with this one. thanks a lot.

Posted: **Mon Jul 21, 2008 11:52 am**

sorry matt. i didnt check the most obvioous thing in the campaign details options.

vicidial.org

no ring... direct live calls even if it is ringing in cli

no ring... direct live calls even if it is ringing in cli