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recording is full

PostPosted: Tue Jul 15, 2008 4:12 am
by Polis_ttt
I do have a problem with one vicidial-server, it sometimes plays message for agents that "recording is full". Does anyone have a thought about what it can be and what module i shall look to so i can solve the problem?

PostPosted: Tue Jul 15, 2008 6:29 am
by mflorell
If recording is full then you should check your drive usage "df -k" on the Linux commandline

PostPosted: Thu Jul 17, 2008 7:41 am
by Polis_ttt
I'll look that up next time it happens. But i don't think that's the problem, i always have lot of free space on that machine, what more can it be? I can't find any settings or maximum value of recordings.

PostPosted: Thu Jul 17, 2008 11:25 am
by mflorell
Is this an audio message?

If so, it might be a customer's voicemail that is being called and it is playing that message.

astguiclient version?