call transfer wont hangup

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call transfer wont hangup

Postby Op3r » Wed Jul 23, 2008 12:29 am

I am having issues with call transfers.

The call scenario is this.

agent receives an inbound call, qualify the call then transfer it to a 3rd party number. But when the agent leave the 3 way even if you click leave 3 way again the line with the inbound client and the closer and the agent are still in the meetme room. It just wont hangup.

I set the Transfer-Conf Number 1 and the DTMF to CXFER

and still wont hangup the call.


Any ideas?
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Postby mflorell » Wed Jul 23, 2008 1:22 am

Any Error console errors on the browser?

Any Asterisk CLI output or log output on the Asteirsk server?

Any debug file output on the web server in the agc directory?
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