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softphone is not ringing when dialed thru astguiclient

PostPosted: Sun Oct 01, 2006 6:29 pm
by pmmiranda
hi sir:

i have successfully imported my database in mysql but whenever i login using the astgui client, my eyebeam softphone doesn't ring. any suggestion regarding this?

thanks

PostPosted: Sun Oct 01, 2006 9:30 pm
by gerski
when you use astguiclient.php it will not ring... try using agc/vicidial.php

and also check your sip connection by typing sip show peers if its connected to your box.

PostPosted: Mon Oct 02, 2006 2:22 am
by pmmiranda
gerski wrote:when you use astguiclient.php it will not ring... try using agc/vicidial.php

and also check your sip connection by typing sip show peers if its connected to your box.


good pm:

yes sir it is agc/vicidial.php i have used. sorry forthe wrong term and it isn't ringing. i have already checked the status of the softphone, it is registred when i checked it in sip user peers in asterisk console. i have also configured the astguiclient phone settings but still it wont connect. what could be the possible problem of this thing?

thank you so much.

PostPosted: Mon Oct 02, 2006 5:22 am
by abhasbajpai
is your zaptel module configured properly
are you using ztdummy
if yes is it configured properly
do
lsmod
and c if its there
otherwise
do
modprobe zaptel
modprobe ztdummy