Use VM detection, but only for disconnected numbers and fax

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Use VM detection, but only for disconnected numbers and fax

Postby itiliti » Mon Aug 04, 2008 9:26 pm

I need a way use the VM detection for bad numbers, fax lines, disconnects, but connect to an agent if someone answers, even if a VM or IVR. I am just dialing businesses, so I definitely want any answered call to be transferred to an agent, but only if it is not a disconencted number, or fax, busy, etc...

Is that possible?
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Postby mflorell » Tue Aug 05, 2008 7:51 am

for fax detection you could try NVfaxdetect, for the others they should not receive an Answer signal so if you are dialing in RATIO or ADAPT mode they will not be sent on to agents.
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