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Vicidial and Queuemetrics

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Vicidial and Queuemetrics

Postby tech.php » Mon Aug 18, 2008 12:43 pm

Hi,
I have installed astguiclient 2.0.4.1rc3 and queuemetrics-1.4.4.
Configured the queuemetrics server details in vicidial, but the problem I am facing is queuemetrics is not displaying status of calls/agents etc in its reports.
only table where entries are going in is queue_log.

Please help me.
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Postby mflorell » Mon Aug 18, 2008 2:50 pm

There are a lot of little steps needed to get the two working together and I have not really had the time to document them all. I have also made a lot of changes to the queue_log logging in SVN trunk that addresses several issues with QM compatibility on non-auto-dial calling.
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Postby enniscorp » Wed Jul 29, 2009 11:19 am

What little changes have been made?
How can we get this thing working together?
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Postby mflorell » Wed Jul 29, 2009 10:19 pm

Please note that post is almost a year old.

Try 2.0.5.1rc1 and completely read the QUEUEMETRICS.txt document
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