vicidial.org

hello guys,

i have problems with my recorded conversations, i reviewed the recording, all of them have very very bad audio quality, both wav and mp3 files.

i'm using Slackware 12.1, astguiclient_2.0.4.1rc2, asterisk 1.2.24, ztdummy, using 1000Hz timer frequency and system RAM disk for recording. I tested it for just only 1 Agent(manual dialing).

Hope somebody would advice me with my prob.

regards,

what is the campaign recording extension?

How is the audio bad?
- skipping
- distorted audio
- volume level imbalance

what is the campaign recording extension? -- ext. 8309

The audio was realy distorted, something like static sound. It was really annoying when im playing it.

thanks for your untiring support to us.

what kind of zaptel timer are you using?

what is the peak loadavg on your system when you are recording?

what kind of zaptel timer are you using?

-- ztdummy, timer frequency is 1000Hz.

Using top command:
Cpu% = 1
memory% = 0.9

I'm using only one Agent.

Pls. advice.

What version of SoX are you using?

I have setup systems with the same software and settings and have never run into this problem with WAV files before.