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Call Hangs Up While Transfering to Agent in Predective Mode.
Posted:
Thu Aug 28, 2008 7:54 amby newbee
Hi Guys...
VICIDIAL & ASTERISK ROCKS...!!!
I have been facing problem when getting into Predictive Mode.
Dialing Method : Ratio.
VDAD Extention : 8369
When ever call gets mature and transfers to agent.. all the agent Can Hear is HELLO or HI from the client & the call gets disconnected.
Please help me .... For the Same..
Regards,
Posted:
Thu Aug 28, 2008 4:07 pmby mflorell
Asterisk version?
VICIDIAL build and version?
loadavg on server?
kind of carrier and codec you are using?
Posted:
Fri Aug 29, 2008 9:07 amby newbee
Thanks for your quick response sir, Please find the answer bellow in Red
Asterisk version?
asterisk-1.2.17
VICIDIAL build and version?
version 2.0.4
loadavg on server?
load average: 0.23, 0.09, 0.08
its UBUNTU 6.06 LTS LAMP Server. approx 10-12 Agents Logged @ a time..
kind of carrier and codec you are using?
SIP VoIP Carrier.
g729
Thanks for the concern its highly appreciated.
Regards,
Posted:
Fri Aug 29, 2008 10:39 amby mflorell
What kind of bandwidth are you using?
Can you see what the SIP debug information is when the call is terminated?
Posted:
Sat Aug 30, 2008 7:22 amby newbee
What kind of bandwidth are you using?
1Mbps LEASED LINE
Can you see what the SIP debug information is when the call is terminated?
Can you please explain it in details...?
Posted:
Sat Aug 30, 2008 7:55 amby mflorell
Go to Asterisk CLI and type "sip debug"
then place a single call and see what happens with it when it hangs up on it's own after sonnecting to the agent.