All installation and configuration problems and questions
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by caged_penguin » Mon Sep 15, 2008 11:25 am
Hello Matt,
I hope your day is going great.
I have some quick questions.
Does vicidial support Asterisk 1.4? To what version did you test against?
Did you use the asterisk perl library .08 or .10?
Also, Do you remember my case with Asterisk 1.4.17?
No AGI out .. only FASTagi out? Any idea as to why that happened?
Thanks!
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caged_penguin
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by mflorell » Mon Sep 15, 2008 11:58 am
Yes, VICIDIAL has supported Asterisk 1.4 for some time, but Asterisk 1.4 only recently became stable enough to recommend using it. you should not use any version lower than 1.4.18.
As for Asterisk-perl, use the 0.08 version, the newer versions have bugs in them.
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by caged_penguin » Mon Sep 15, 2008 12:06 pm
I have a feeling that by using ubuntu's asterisk-perl library which is 0.10 was the problem.
Thanks Matt. Thanks for Vicidial!
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caged_penguin
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by caged_penguin » Mon Sep 15, 2008 12:58 pm
Is it possible to transfer the customer/lead information when I do a transfer?
Say I'm at a station, 200.. and My manager is at 101 .. I want to transfer the data on my screen .. say Mr Simpson.. When I xfer to my manager .. can I have that information xfer with the call?
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caged_penguin
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by mflorell » Mon Sep 15, 2008 1:59 pm
Yes, just use Local transfer and an inbound group.
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