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Server Recommendations for 50 Seats Inbound Call Centre

PostPosted: Mon Sep 15, 2008 12:55 pm
by armstrong
Hi

I need Server Hardware recommendations of 50 seats Exclusive Inbound Call centre.

Kind of trunks (SIP)

codec g729

Full recording of all calls.

Contributions in this regard will be appreciated.

with regards

armstrong

PostPosted: Mon Sep 15, 2008 1:58 pm
by mflorell
What will be your maximum lines to agent ratio?