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How to manually input number in vicidial and record the call

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How to manually input number in vicidial and record the call

Postby xedlinux » Thu Oct 16, 2008 2:46 pm

Hi Matt, I just ask if we can manually input number in vicidial if we want to call back the customer after 1 to 5mins. thanks matt.
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Postby mflorell » Thu Oct 16, 2008 8:09 pm

Yes, Use the MANUAL DIAL link on the agent screen.
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Postby xedlinux » Wed Oct 29, 2008 10:06 pm

thanks matt.
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