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How to manually input number in vicidial and record the call

PostPosted: Thu Oct 16, 2008 2:46 pm
by xedlinux
Hi Matt, I just ask if we can manually input number in vicidial if we want to call back the customer after 1 to 5mins. thanks matt.

PostPosted: Thu Oct 16, 2008 8:09 pm
by mflorell
Yes, Use the MANUAL DIAL link on the agent screen.

PostPosted: Wed Oct 29, 2008 10:06 pm
by xedlinux
thanks matt.