All installation and configuration problems and questions
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by Nortelguy » Tue Nov 04, 2008 7:42 am
I have the times set and it was working at some point and I have noticed now that its not. What are some likely causes that would break this feature ?
I am dialing in Adapt_Taper, my call time is set to 915-2100 MON-FRI. I don't have any state rules added, I am dialing with remote agents. Local time on the server is correct. I was thinking about changing the default start and stop to all 0's since they are currently set to 900-2100 (shrug).
Any ideas?
VERSION: 2.0.5-145 BUILD: 81012-1725 DB Schema Version: 1111
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Nortelguy
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by mflorell » Tue Nov 04, 2008 6:56 pm
Please post the full MySQL output from selecting the local call time that you created.
Also, you can run "AST_VDhopper.pl --debugX" to see the full queries that are used to adhear to the call time scheme that you have selected.
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