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Customer has hung up

http://forum.eflo.net/VICIDIALforum/viewtopic.php?f=4&t=662

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Customer has hung up

PostPosted: Tue Oct 10, 2006 12:29 pm
by mati
Hi,

My agents get the window with "Customer has hung up" text, but the call is not hang up. They can speak as long as they want and everything is recorded properly. It happens in 90% of long calls (>5min). The server is heavly loaded but there is no problem with sound quality and recordings. I've noticed this situation only with vicidial 2.0.1.

I use only Zap channels no sip or iax.

PostPosted: Tue Oct 10, 2006 1:17 pm
by kchung
post your avg load please

PostPosted: Tue Oct 10, 2006 1:22 pm
by mati
load avg. max 10
This happens no matter the load avg is.

PostPosted: Tue Oct 10, 2006 3:39 pm
by mflorell
What is the output of "screen -r"

What version of Asterisk?

What are the contents of the live_channels and live_sip_channels tables?

PostPosted: Tue Oct 10, 2006 3:49 pm
by mati
26915.ASTlisten (Detached)
10503.ASTsend (Detached)
7111.ASTVDadapt (Detached)
8247.ASTVDauto (Detached)
32579.ASTupdate (Detached)
9382.ASTVDremote (Detached)

asterisk 1.2.12.1

I don't use sip. Currently nobody is calling so live_channels is empty.

PostPosted: Tue Oct 10, 2006 3:52 pm
by mflorell
live_sip_channels sadly has nothing to do with sip, it's a deceptive name. Is there anything in it when you have agents logged in?

PostPosted: Tue Oct 10, 2006 4:02 pm
by mati
I made a test now
In live_sip_channels
+-------------------------------+-------------+---------------+------------------+-----------------------+
| Local/8600062@default-0e2c,2 | 192.168.0.2 | NULL | 8600062 | 8600062 |
| Local/8600062@default-0e2c,1 | 192.168.0.2 | NULL | Zap/g2/713203216 | Zap/g2/71111111||tTo |
| Local/78600062@default-fb91,2 | 192.168.0.2 | NULL | 8600062 | 8600062|q |
| Local/78600062@default-fb91,1 | 192.168.0.2 | NULL | 3600 | 3600 |

in live_channels
| Zap/pseudo-1804566997 | 192.168.0.2 | NULL | ring | SIP/ring |
| Zap/1-1 | 192.168.0.2 | NULL | 8600062 | 8600062 |
+-----------------------+-------------+---------------+-----------+--------------+

PostPosted: Tue Oct 10, 2006 7:54 pm
by mflorell
When the "customer has hungup" warning pops up and you close it out can you see what is in the channel field on vicidial.php and what is in the "calls in this session" section at the bottom?

PostPosted: Thu Oct 19, 2006 11:46 am
by mati
I've finnaly get the data from user interface calls in session
1 Local/78600069@default-c1c6,2 ROZŁĄCZ
2 Zap/75-1 ROZŁĄCZ
Zap/75 is an agent phone, there is no Zap/1-60 which are my outgoing lines
The call is still on when the "Customer has hangup" appers.

PostPosted: Thu Oct 19, 2006 2:03 pm
by mflorell
When the call is on what is the output of "show channels concise" in the Asterisk CLI?

PostPosted: Tue Nov 14, 2006 3:29 pm
by courchea
We have the same situation running Vicidial on a server communicating using IAX to the Asterisk server.

Once in a whileit will happen.

Running Firefox 2.0... Don't know if thatcould be of influence.

PostPosted: Tue Nov 28, 2006 9:03 am
by skiv
Hi Suffering the same issue on the 2.0.1 server
here is the output coming from show channels concise:

Local/8600051@default-36b1,2:default:8600051:1:Up:MeetMe:8600051:0000000000::3:36:(None)
Local/8600051@default-36b1,1:default:97275123456:2:Up:Dial:SIP/neron||tTo:0000000000::3:36:SIP/neron-09a7bbb0Zap/pseudo-1425861528:default:s:1:Rsrvd:(None)::::3::(None)
SIP/skiv-09a810f8:default:8600051:1:Up:MeetMe:8600051:::3:70:(None)

PostPosted: Tue Nov 28, 2006 10:08 am
by mflorell
Looks like you didn't apply the cli patch before compiling Asterisk.

PostPosted: Tue Nov 28, 2006 10:39 am
by AlexR
Hi Matt,

Im having the same problem happens from time to time... what should be the correct output of show channels concise if the CLI patch is correctly applied?


Thanks!


alejandro

PostPosted: Tue Nov 28, 2006 11:01 am
by AlexR
I saw what the patch does and I think I have it right

I have:

Code: Select all
Local/78600051@default-aae9,2!default!78600051!1!Up!MeetMe!8600051|q!!!3!7!(None                                                                             )
Local/78600051@default-aae9,1!default!8309!3!Up!Wait!3600!!!3!7!(None)
Zap/1-1!default!8600051!1!Up!MeetMe!8600051!!!3!11!(None)
Zap/pseudo-2043348559!e1pri!s!1!Rsrvd!(None)!!!!3!!(None)
IAX2/114-8!default!8600051!1!Up!MeetMe!8600051!!!3!22!(None)


The difference seems to be the "!" instead of "::" separators


Still what could be the reason for the "customer" has hung up? Maybe the softphone is "disconnected" somehow? I am using idefisk... what is your recomendation?


alejandro

PostPosted: Tue Nov 28, 2006 2:32 pm
by skiv
Hi, I've applied patch, compiled and installed the sources,
stil no success:
SIP/neron-0875d1c0:incoming::1:Up:Bridged Call:Local/8600051@default-b361,1:0000000000::3::Local/8600051@default-b361,1
Local/8600051@default-b361,2:default:8600051:1:Up:MeetMe:8600051:0000000000::3:40:(None)
Local/8600051@default-b361,1:default:97275123456:2:Up:Dial:SIP/neron||tTo:0000000000::3:40:SIP/neron-0875d1c0
Zap/pseudo-935892706:default:s:1:Rsrvd:(None)::::3::(None)
SIP/skiv-08746c80:default:8600051:1:Up:MeetMe:8600051:::3:46:(None)

PostPosted: Tue Nov 28, 2006 3:44 pm
by mflorell
What response do you get when you apply the cli patch?

PostPosted: Tue Nov 28, 2006 3:57 pm
by skiv
Hi Matt, probably I'm installing the wrong one:
http://ftp.digium.com/pub/asterisk/rele ... 3-patch.gz

[root@ma asterisk-1.2.13]# patch -p0 < ../asterisk-1.2.13-patch patching file utils.c Reversed (or previously applied) patch detected! Assume -R? [n] y patching file config.c
etc...

PostPosted: Tue Nov 28, 2006 3:58 pm
by skiv
BTW, Matt,
thank you so much for your efforts!

PostPosted: Tue Nov 28, 2006 4:28 pm
by mflorell
You should follow the SCRATCH_INSTALL or BASE_INSTALL doc for instructions on properly installing the patches.

The patch you listed is not mentioned in either of those two docs.

still no success...

PostPosted: Wed Nov 29, 2006 7:06 am
by skiv
Hi Matt' I've applied the patch, however I still receive this mesage allways. Show channels conise now:
SIP/192.168.17.151-08922cb8!default!8600051!1!Up!MeetMe!8600051!!!3!111!(None) Zap/pseudo-254545427!default!s!1!Rsrvd!(None)!!!!3!!(None) SIP/skiv-08930f70!default!8600051!1!Up!MeetMe!8600051!!!3!118!(None)

PostPosted: Wed Nov 29, 2006 7:58 am
by skiv
Probably this info can help

mysql> select * from live_channels;
+----------------------+---------------+---------------+-----------+--------------+
| channel | server_ip | channel_group | extension | channel_data |
+----------------------+---------------+---------------+-----------+--------------+
| Zap/pseudo-157918314 | 192.168.17.69 | NULL | ring | SIP/ring |
| SIP/192.168.17.151-0 | 192.168.17.69 | NULL | MeetMe | MeetMe |
+----------------------+---------------+---------------+-----------+--------------+
2 rows in set (0.01 sec)

mysql> select * from live_sip_channels;
+-------------------+---------------+---------------+-----------+--------------+
| channel | server_ip | channel_group | extension | channel_data |
+-------------------+---------------+---------------+-----------+--------------+
| SIP/skiv-08952768 | 192.168.17.69 | NULL | MeetMe | MeetMe |
| SIP/skiv-08930f70 | 192.168.17.69 | NULL | MeetMe | MeetMe |
+-------------------+---------------+---------------+-----------+--------------+

PostPosted: Wed Nov 29, 2006 4:03 pm
by mflorell
Something is wrong with how AST_update.pl is running then.

Please start up the AST_update script with --debugX flag and post results from when you have these channels active.

/usr/share/astguiclient/AST_update.pl --debugX

Customer has hung up, the logs:

PostPosted: Thu Nov 30, 2006 8:09 am
by skiv
COUNT: 8|7|5769918

loop counter: |5769917|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:31' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769917

loop counter: |5769916|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:31' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769916

loop counter: |5769915|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:32' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769915

loop counter: |5769914|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:32' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769914

loop counter: |5769913|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:33' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769913

loop counter: |5769912|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:33' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769912

loop counter: |5769911|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:34' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769911

loop counter: |5769910|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:34' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
-2006-11-30 16:08:34 233.33 7 1:2 0:1 0|0:0 0|0:0 0|0:0 0|2:1
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

channel: |SIP/192.168.17.151-0|
extension: |MeetMe|
QRYchannel:|SIP/192.168.17.151-0__MeetMe|
current channels: 1
DB 0|Zap/pseudo-10817202__ring| |DB 1|| |-|4|Zap/pseudo-10817202 s@default:1 Rsrvd (None) |
+|4|Zap/pseudo-10817202 s@default:1 Rsrvd SIP/ring|

channel: |Zap/pseudo-10817202|
extension: |ring|
QRYchannel:|Zap/pseudo-10817202__ring|
current channels: 1
DB 0|| |DB 1|| |-|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051) |
+|5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe|

channel: |SIP/skiv-0892b1f8|
extension: |MeetMe|
QRYchannel:|SIP/skiv-0892b1f8__MeetMe|
current sips: 0
DB 0|| |-|6|3 active channels|
+|6|3 active channels|

-|7|2 active calls|
+|7|2 active calls|

COUNT: 8|7|5769910

loop counter: |5769909|

|SELECT channel,extension FROM live_channels where server_ip = '192.168.17.69'|
Zap/pseudo-10817202|ring
SIP/192.168.17.151-0|MeetMe
SIP/skiv-0892b1f8|MeetMe

|UPDATE server_updater set last_update='2006-11-30 16:08:35' where server_ip='192.168.17.69'|
0|Response: Follows
1|Privilege: Command
2|Channel Location State Application(Data)
3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051)
4|Zap/pseudo-10817202 s@default:1 Rsrvd (None)
5|SIP/skiv-0892b1f8 8600051@default:1 Up MeetMe(8600051)
6|3 active channels
7|2 active calls
lines: 7
DBchn: 1
DBsip: 0
-|0|Response: Follows|
+|0|Response: Follows|

-|1|Privilege: Command|
+|1|Privilege: Command|

-|2|Channel Location State Application(Data) |
+|2|Channel Location State Application|

-|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe(8600051) |
+|3|SIP/192.168.17.151-0 8600051@default:1 Up MeetMe|

PostPosted: Thu Nov 30, 2006 10:15 am
by mflorell
in your servers table in the database, what do you have as your asterisk version?

asterisk server version

PostPosted: Thu Nov 30, 2006 12:44 pm
by skiv
It was 1.4.0, updated to the 1.2.12

PostPosted: Thu Nov 30, 2006 2:12 pm
by skiv
Hi Matt!
Thank you so much! Everything works fine now!
Best regards,
Alex K

PostPosted: Thu Nov 30, 2006 3:02 pm
by mflorell
Thanks, this reminded me to change the default behaviour in AST_update.pl, this should not be a problem for the next release.
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