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vicidial is adding prefix "1" befor dialing a lead

PostPosted: Wed Oct 11, 2006 10:22 am
by thebodz99
Hi

I have asterisk 1.12.12.1 and vidial build as the latest version following the scratch install version document.

Everything is going well except one thing.

Everytime vicidial is dialing a lead it add 1 before every area code .
So im hearing the message " you dont have to add one or zero before dialing" and then the line hang up.

this is my cli asterisk output

> Channel SIP/790-08113b20 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing MeetMe("SIP/790-08113b20", "8600052") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600052'
-- Playing 'conf-onlyperson' (language 'en')
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600052@default-73f8,2", "8600052") in new stack
> Channel Local/8600052@default-73f8,1 was answered.
-- Executing AGI("Local/8600052@default-73f8,1", "call_log.agi|91514XXXXXXX)GI(call_log.agi|91514XXXXXXX") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/8600052@default-73f8,1", "Zap/g1/1514XXXXXXX||tTo") in new stack
-- Called g1/1514XXXXXXX
== Manager 'sendcron' logged off from 127.0.0.1
-- Zap/1-1 answered Local/8600052@default-73f8,1


I double check my extensions.conf ,my lead , and I see nothing unusual.


Do you know how telling vicidial not to add prefix "1" befor dialing.

Thanks for your help

PostPosted: Wed Oct 11, 2006 11:39 am
by mflorell
Campaign Detail modification screen. look at the help for the "Dial Prefix" and "Omit Phone Code" fields.

Also you can alter your extensions.conf to accept what you are dialing.

PostPosted: Wed Oct 11, 2006 11:47 am
by thebodz99
thanks for the quick response , but can you tell me where will I found those help fields?

PostPosted: Wed Oct 11, 2006 11:50 am
by thebodz99
never mind i found it , ill give it a try

PostPosted: Wed Oct 11, 2006 11:54 am
by thebodz99
thanks mflorell


its working , I set my prefix to X
and omit phone code to Y



thanks

PostPosted: Wed Oct 11, 2006 5:30 pm
by kchung
I've added this to the wiki: http://www.eflo.net/VICIDIALwiki/index. ... leshooting

Besides language packs, perhaps a 'localization pack' would be handy for non USA users.