vicidial.org

Posted: **Mon Oct 16, 2006 2:24 pm**

I'm getting these errors:

VICIDIAL: Agent Performance Detail 2006-10-17 03:04:06
Time range: 2006-10-17 03:45:00 to 2006-10-17 15:15:00

---------- AGENTS Details -------------

+-----------------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+------+------+------+------+------+------+------+------+
| USER NAME | ID | CALLS | TIME | PAUSE | PAUSAVG| WAIT | WAITAVG| TALK | TALKAVG| DISPO | DISPAVG| A | B | DC | DNC | N | NI | CB | SALE |
+-----------------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+------+------+------+------+------+------+------+------+

Warning: Division by zero in /usr/local/apache2/htdocs/vicidial/AST_agent_performance_detail.php on line 340

Warning: Division by zero in /usr/local/apache2/htdocs/vicidial/AST_agent_performance_detail.php on line 351

Warning: Division by zero in /usr/local/apache2/htdocs/vicidial/AST_agent_performance_detail.php on line 362

Warning: Division by zero in /usr/local/apache2/htdocs/vicidial/AST_agent_performance_detail.php on line 373

+-----------------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+------+------+------+------+------+------+------+------+
| TOTALS | | 0:00| 0:00| 0:00 | 0:00| 0:00 | 0:00| 0:00 | 0:00| 0:00 | | | | | | | | |
+--------------------------+--------+--------+--------+--------+--------+--------+--------+--------+--------+--------+------+------+------+------+------+------+------+--

What did I miss?

Posted: **Mon Oct 16, 2006 4:02 pm**

Are there any records in your vicidial_agent_log table for this campaign for this day?

Posted: **Tue Oct 17, 2006 9:32 am**

Apparently I pulled the wrong time frame. Thanks for that Matt! Changing the AM to PM showed the stats.