vicidial.org

Posted: **Fri May 15, 2009 12:43 am**

Hi guys

We have a client who want us to transfer the call at the same time as i agent finished with his conversation..............so can anybody tell me how to transfer the call.

thanks
with regards
Nikhil Vohra

Posted: **Fri May 15, 2009 7:53 am**

Have you read the agent manual and manager manuals?

vicidial.org

Call Transfering.......................!!!!!!!!!!!!!!!!!!!!!

Call Transfering.......................!!!!!!!!!!!!!!!!!!!!!