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[solved] Problems vtiger integration

PostPosted: Tue May 26, 2009 5:07 am
by heinz
Sorry -
forgot to set Agent API Active = 1 in the system settings...

Hi everyone,
I followed the steps from vtiger.txt to integrate vtiger into vicidial.
Everything works fine except the Click-to-dial function.
Whenever I click on a VCcall-number in vtiger I get the following error message:

ERROR: System API NOT ACTIVE

Any ideas?
Many Thanks
heinz

PostPosted: Tue May 26, 2009 8:31 pm
by mflorell
For anyone wanting to do Vtiger integration, I would suggest reading the VTIGER.txt document a few times, there are a lot of details in there that you need to be aware of so you know exactly how it works.

PostPosted: Wed Jun 03, 2009 10:10 am
by reefer
mflorell wrote:For anyone wanting to do Vtiger integration, I would suggest reading the VTIGER.txt document a few times, there are a lot of details in there that you need to be aware of so you know exactly how it works.

Sorry, I'm new on this forum and i can't find this "VTIGER.txt". Can you halp me?

PostPosted: Wed Jun 03, 2009 11:18 am
by mflorell
it's in the docs directory of the astguiclient package you downloaded to install VICIDIAL.