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Comments disappear after Reset Lead-Called-Status for list

PostPosted: Tue Jun 02, 2009 9:48 am
by Gary
My understanding is when a list has been called, you must reset the list to recycle the Statuses set in Campaign under "Add a Dial Status". When I reset in "Reset Lead-Called-Status for this list: (set to Y)" the comment field also resets. Do I need to do something additional before the reset to not lose the comments?

PostPosted: Tue Jun 02, 2009 12:43 pm
by mflorell
The comments field does not reset when you reset a list, only the called_cince_last_reset field resets to N.