agents on vicidial are log in the same conf room???

[thebodz99]

>>> Hi All
>>> I install vicidial latest version as per the scratch install document ,
>>> everything is going weel except one little thing ,

When one of my agent is log into the agc screen for agent I can heard "you are the only person in this conference" wich is fine and my agent can start dialing with no problem . If other agent start to log into vicidial , with there own user login I dont heard anything except one beep and if that agent start talking my first agent can heard him as the are on the same conference room , its like my agents cannot login separately and make some calls without beeing on the same conference ..... Is there anything I can do to avoid that I am sur its just a small configuration problem , I hust dont know where it is!!!!

thanks all for your support ....


frank

[thebodz99]

anyone has an answer!!!

thanks

[Op3r]

have you put the meetme rooms?

look at your extensions.conf and meetme.conf for those meetme rooms.

also look at your mysql for the conferences.

[mflorell]

Make sure your agents are logging out properly and hanging up their phones when they logout. That is what causes this problem.

[thebodz99]

thanks matt

thats exactly it!!