agents on vicidial are log in the same conf room???
Posted: Thu Oct 26, 2006 6:50 am
>>> Hi All
>>> I install vicidial latest version as per the scratch install document ,
>>> everything is going weel except one little thing ,
When one of my agent is log into the agc screen for agent I can heard "you are the only person in this conference" wich is fine and my agent can start dialing with no problem . If other agent start to log into vicidial , with there own user login I dont heard anything except one beep and if that agent start talking my first agent can heard him as the are on the same conference room , its like my agents cannot login separately and make some calls without beeing on the same conference ..... Is there anything I can do to avoid that I am sur its just a small configuration problem , I hust dont know where it is!!!!
thanks all for your support ....
frank
>>> I install vicidial latest version as per the scratch install document ,
>>> everything is going weel except one little thing ,
When one of my agent is log into the agc screen for agent I can heard "you are the only person in this conference" wich is fine and my agent can start dialing with no problem . If other agent start to log into vicidial , with there own user login I dont heard anything except one beep and if that agent start talking my first agent can heard him as the are on the same conference room , its like my agents cannot login separately and make some calls without beeing on the same conference ..... Is there anything I can do to avoid that I am sur its just a small configuration problem , I hust dont know where it is!!!!
thanks all for your support ....
frank