vicidial.org

Hi,

I need to monitor in real time the pause code of the agents. So far (in 2.0.4, I've not upgraded yet) the only place I can find it is in the table vicidial_agent_log.

Can I add a couple of indexes to that table to be able to search for a particular agent, or is there a risk of too much mysql io?

Is there another place where the pause code is stored? Did something change in 2.0.5 that would make this easier for me?

Thanks.

Pause code is only stored in vicidial_agent_log.

An index on that field of that table should be fine.

I would strongly recommend upgrading to 2.0.5(2.0.5.1rc1 actually), there are a lot of bugs fixed related to pause codes in that update.