vicidial.org

Posted: **Tue Jun 09, 2009 11:05 pm**

The real-time screens are always showing 0 for Calls Today. They're also showing 0/0 for Dropped/Answered.

VERSION: 2.2.0-183
BUILD: 90511-0910

The campaign is setup as an Inbound Manual campaign.

Screens:

3769.asterisk (Detached)
3779.ASTsend (Detached)
3788.ASTVDremote (Detached)
3791.ASTVDadapt (Detached)
3785.ASTVDauto (Detached)
3794.ASTfastlog (Detached)
3776.ASTupdate (Detached)
3782.ASTlisten (Detached)

Posted: **Wed Jun 10, 2009 7:48 am**

does this happen for inbound calls only, outbound manual calls only or both?

Posted: **Thu Jun 11, 2009 1:55 pm**

Both. The stats were always 0. For some reason it's working okay today. I'm going to monitor it and do some further tests to duplicate the problem.

Posted: **Fri Jun 12, 2009 8:20 am**

That's rather strange.

I've made some logging bug fixes in SVN trunk yesterday so you might try upgrading and see if that helps at all.

Posted: **Tue Aug 04, 2009 1:20 pm**

This seems to happen when the campaign begins the day on manual inbound then gets switched to predictive later on in the day. It sounds strange, but as soon as we stopped settings the campaigns to manual at the start of the day the problem stopped happening.

Posted: **Tue Aug 04, 2009 6:50 pm**

That's rather strange, could you post a bug in the issue tracker for this?

vicidial.org

calls_today in vicidial_campaign_stats not incrementing

calls_today in vicidial_campaign_stats not incrementing