vicidial.org

Hi, we have an inbound campaign set up in Vicibox 1.0.0rc2.
Some times in the middle of the call, it cuts down.
Some times when we get a call the agent doesn´t hear anything and somtimes call the never get to reach an agent.
This is a randon problem on any call and any agent.
We've checked every log on the system for warnings errors and alarms and everything seems to be ok.

Any ideas?

Thanks!

Please post the screenlog.0 logfile output of when this happens.

Thank you very much again Matt, it was an agent's softphone problem.

Now it's working perfectly!

Cheers,
Javier