Dial Timeout

[ncampbell13]

Asterisk Version 1.2.30.2
$version = '2.2.0-210';
$build = '90531-0635';

When making a manual or predictive call the Dial Timeout does not change. It is 60 seconds regardless of what I put in the campaign settings.

My Carrier settings are:
exten => _71XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _71XXXXXXXXXX,2,Dial(${GSARapidvoxSIPTrunk}/${EXTEN:1},,tTor)
exten => _71XXXXXXXXXX,3,Hangup

Thanks in advance for the help.

[mflorell]

Are you referring to the vicidial.php dial timeout or the Asterisk dialplan timeout?

[ncampbell13]

Under Campaign this is the description given....
Dial Timeout - If defined, calls that would normally hang up after the timeout defined in extensions.conf would instead timeout at this amount of seconds if it is less than the extensions.conf timeout. This allows for quickly changing dial timeouts from server to server and limiting the effects to a single campaign. If you are having a lot of Answering Machine or Voicemail calls you may want to try changing this value to between 21-26 and see if results improve.

[mflorell]

Where do you see it ending at 60 seconds every call?

Can you post the Asterisk CLI output of the calls being placed?

[ncampbell13]

[Jul 29 11:12:46] -- Nobody picked up in 60000 ms

Thi s is the standard response if there is no answer... It seems that it used to adjust this time based on what was in the campaign settings... but the only way I have found to do this is to change it when I define the dialing plan,