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Field Lenght_in_sec

PostPosted: Thu Jul 30, 2009 5:39 am
by ViciUserNeo
Why "length_in_sec" field in the table closer_log is present in correspondence of the states "QUEUE" and "DROP" in inbound campaigns? Should be zero?Thanks!

PostPosted: Thu Jul 30, 2009 8:20 am
by mflorell
that is the length of the call, not the talk time.

PostPosted: Thu Jul 30, 2009 8:24 am
by ViciUserNeo
Ok! I had understood: but the length of the call of a "queue" or a "drop" should not be 0 since no one answered?