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Voice mail not skips

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Voice mail not skips

Postby kkj » Wed Nov 01, 2006 1:21 pm

Voicemail not skiped please guide me. Its pass all voicemails to Agents. I check with manual and autodial mode. In both ways its pass Voicemails to Agents.
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Postby mflorell » Thu Nov 02, 2006 11:14 am

Answering Machine Detection is not 100% accurate.

Do you have app_amd installed on your system?

If so what are it's setting in extensions.conf when you call it?
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