Getting an error when executing ztcfg -vv command

I am facing an error when i try to install a sangoma a101 E1 card with vicibox/vicidial now server..Sip connectivity is fine...but facing a problem in zap.
zaptel_hardware
pci:0000:05:05.0 wanpipe- 1923:0040 Sangoma Technologies Corp. A200/Remora FXO/FXS Analog AFT card
After giving ztcfg -vvv command its shows the following error:
ZT_SPANCONFIG failed on span 1: No such device or address (6)
More over in /proc/zaptel/1 it shows nothing after configuring the channel..

zaptel_hardware
pci:0000:05:05.0 wanpipe- 1923:0040 Sangoma Technologies Corp. A200/Remora FXO/FXS Analog AFT card
After giving ztcfg -vvv command its shows the following error:
ZT_SPANCONFIG failed on span 1: No such device or address (6)
More over in /proc/zaptel/1 it shows nothing after configuring the channel..
