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leaving answering machine message if agent encounters it.

PostPosted: Thu Aug 20, 2009 7:45 pm
by Op3r
I know that you have to edit extensions.conf but I thought theres a disposition that should do just that.

or

just have the agent transfer the call to the said recording? wait for the beep tone and transfer?

PostPosted: Thu Aug 20, 2009 8:04 pm
by Op3r
sorry I was stupid.

It was there all along when you make a transfer theres a vm button. lol